Prioritize, Define, Design, and Govern AI Agents and Agentic Systems
Agentic AI changes the game because AI can autonomously act. It can initiate actions, make decisions, and operate across workflows with increasing autonomy.
Risk escalates, and so does opportunity!
Without deliberate, disciplined, and structured analysis, agents act on incomplete logic, unclear boundaries, and undefined escalation paths. That is where exposure multiplies. This course matters because Business Analysts are uniquely positioned to define autonomy limits, decision thresholds, guardrails, and monitoring structures before agents scale. It equips you to design control into autonomy, so AI-driven systems remain accountable, coherent, and aligned with business intent rather than becoming fragile at scale.
AI is moving beyond assistance. Agents can:
Initiate actions on their own
Make decisions
Trigger workflows
Operate continuously
This changes the role of Business Analysis.
When agents act without clearly defined:
Goals
Boundaries
Escalation rules
Monitoring thresholds
Organizations lose control.
This course teaches how to design and govern agent behavior responsibly.
What you’ll learn
Learn how to define task autonomy, decision thresholds, guardrails, and human override in agent-enabled systems.
What is an AI Agent?
Types of AI Agents
When to use them?
Task Decomposition for Clarity
Assess AI Agent Fit for the Task
Clearly articulate Agent Goal, Task, Tools
Define Agent Context, Knowledge, Guides, Boundaries
Use AI Agent Canvas Tool for Requirements/Analysis
What is multi-agent orchestration and why use it?
Models of orchestration (parallel, synchronous, asynchronous)
Analysis techniques to help define multi-agent systems
Design Human In The Loop Processes
Establish confidence and escalation triggers/Clarify Responsibility
Acceptance Criteria Ranges and Evaluations
Facilitate in defining what to measure
Determine the key data to use to measure
Collaborate and communicate evaluation results
Learn directly from Angela
Angela Wick
25+ years practicing, shaping, and teaching analysis, product, and requirements.
Who this course is for
Business Analysts, Product Owners, Business Systems Analysts, Systems Analysts, Business Process Analysts, and similar roles.
BA Leaders redefining roles for AI-enabled teams
Business Leaders, Project and Product Professionals pulled into AI initiatives without clear accountability
What's included
Live sessions
Learn directly from Angela Wick in a real-time, interactive format.
3 hr Daily Live Online Interactive (and Recorded) Sessions
3 hr Live Online Interactive (and Recorded) Sessions with Angela and other learners, creating a deep experience to engage, interact, and process the learnings. Small-group breakouts not recorded.
Hands-On, High-Engagement Experience
You’ll participate in group discussions, breakout exercises, workbook activities and large group discussions.
Using your own AI tools
Use tools you have access to, and learn to ask for more! This approach ensures the learning is practical and directly applicable to your day-to-day work environment.
Practice Exercises and Reflections
You will get a course workbook with course exercises, reflections, templates, and guides to practice applying to your work.
Maven Guarantee
Your purchase is backed by the Maven Guarantee.
Course syllabus
4 live sessions • 14 lessons • 4 projects
Week 1
Jul
20
Agentic AI Skills For BAs - Session 1
Mon 7/204:00 PM—7:00 PM (UTC)Jul
21
Agentic AI Skills For BAs - Session 2
Tue 7/214:00 PM—7:00 PM (UTC)Jul
22
Agentic AI Skills for BAs - Session 3
Wed 7/224:00 PM—5:00 PM (UTC)Jul
23
Agentic AI Skills for BAs - Session 4
Thu 7/234:00 PM—7:00 PM (UTC)
Agentic AI Skills For BAs - Session 1
Agentic AI Skills For BAs - Session 2
Agentic AI Skills for BAs - Session 3
Agentic AI Skills for BAs - Session 4
Free resources
Schedule
Live sessions
12-16 hrs / week
Four live 3-hour sessions + Homework Applied mini-projects/exercises Real-world design labs - Let's build Live
Mon, Jul 20
4:00 PM—7:00 PM (UTC)
Tue, Jul 21
4:00 PM—7:00 PM (UTC)
Wed, Jul 22
4:00 PM—5:00 PM (UTC)
Thu, Jul 23
4:00 PM—7:00 PM (UTC)
Projects
4-8 hrs / week
Project to define and design an Agent (and multi-agent) process. Project to build an Agent in the tool of choice to see how the analysis pieces play out in a tool (or various Agent build tools).
Async content
2 hrs / week
Various Videos and Articles
What You'll Walk Away With
Clear articulation of the BA role in AI-enabled organizations
Language to explain BA value without defensiveness
A changed mindset and understanding of your future!
All course registrants will get 3 FREE months for Angela’s Premium BA-Cube Membership!
Join The 5-Course Series!
Amplify your impact, and save $!
Bundle and Save - Plus Group Pricing
Join all 5 courses and save!
Course 1: The Business Analyst Role in the Age of AI
Course 2: AI Literacy for Business Analysts
Course 3: AI-Accelerated Business Analysis
Course 4: AI-Enabled Systems & Process Design
Course 5: Agentic AI Skills for Business Analysts
Purchase all 5 courses and save $1,000!
Buying all 5 individually costs $ 3,395; buy all 5 now for $2,395! Purchase Here
Have a group? Groups of 3 or more pay $2,000 per person for the entire series!
Email Angela at Angela@BA-Squared.com for a custom invoice.
IIBA Training Partner
20 PDU/CDU Credits for Learners Who Complete the Course. 69 Total PDU/CDU for the 5-Course series!
Frequently asked questions
Maven for Teams
Reimbursement
Get your company to pay
Everything L&D needs: email template, receipts, and certificate of completion.
Get reimbursedTeam discount
Learn with your teammates
Save 20%+ when 2 or more teammates enroll in the same cohort.
Save 20%+ with a teamPrivate cohort
Run a cohort for your org
A dedicated cohort with a custom schedule and curriculum, tailored to your team.
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USD
3 cohorts